Submit a Repair Request

Get issues inside your rental home resolved easily

Before submitting a repair request, read through the maintenance advice below.

Toilet Clogs

Avoid flushing a clogged toilet, as this might cause an overflow. Use a toilet plunger to create suction and attempt to dislodge the clog. Apply firm but controlled pressure, and repeat if necessary.

If the plunger doesn't work, you can try using a toilet auger to break up and remove the obstruction. Avoid using excessive force to prevent damaging the toilet's porcelain.

In case of an impending overflow, remove the tank lid and manually push down the flapper to stop water from flowing into the bowl.

Clogged Drains

Dealing with a clogged sink or shower drain can be frustrating, but there are steps you can take to address the issue. Start by using a plunger to create suction and dislodge the clog. If that doesn't work, try using a drain snake or auger to break up and remove the obstruction.

Avoid using chemical drain cleaners as they can be harsh and potentially damage your pipes. Instead, consider using a mixture of baking soda and vinegar to naturally break down the clog. Pouring boiling water down the drain can also help dissolve greasy buildup.

For preventive maintenance, use drain covers to catch hair and debris before they enter the pipes. Regularly clean these covers to prevent buildup.

Still need help with repairs?

Sign into the portal now to submit a repair request

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Access your account and flag your repair issue for our team; we'll review your request and get in touch with the next steps.

New Tenant?

If you need any help accessing your account, call to speak with a member of our management team: 832-404-2030